Customer Relationship Management
iTruckWebsite integrated our CRM not only with phone, but SMS and Live chat. We provide your dealership with instant visibility of who is contacting your dealership, by integrating data to the CRM in real-time your inbound and outbound phone calls, emails, livechat and SMS communication with clients are stored directly into the CRM.
Our staff is dedicated to your business needs for managing and scheduling of incoming and outbound calls, Mass-eMail marketing, Voicemail Broadcast and SMS delivery services.
Key Features
- Make and receive phone calls from CRM
- Send and receive SMS messages from CRM
- Create custom email templates
- Auto reponder emails
- Attach custom print spec sheets to emails
- Attach multiple vehicles to an email from the CRM
- Upload and store digital assets
- Oversee your sales staff from admin dashboard
- Import existing contacts
- Set up call routing rules
- Import leads from other services using (ADF1.0)
- and much more....